Delete your Postifys account
This page explains how to request deletion of your Postifys account (including the Android app com.postifys.app and your account at postifys.com) and the personal data we hold about you.
Option 1 — Android app (Postifys)
- Sign in to the Postifys app.
- Open Settings (More → Settings).
- Tap Delete account.
- Send the pre-filled email to support@postifys.com from the email address tied to your Postifys account so we can verify the request.
Option 2 — Web or email
Email support@postifys.com from your Postifys account email with the subject Postifys account deletion request. Include the email you use to sign in. We will confirm identity before deleting the account.
What we delete
After we verify your request, we delete or anonymize, as applicable:
- Your Postifys account (name, email, password hash, and profile settings).
- OAuth tokens and connection metadata for linked social platforms (Facebook, Instagram, YouTube, Pinterest, LinkedIn, TikTok, and similar).
- API keys you created in Postifys.
- Compose drafts, scheduled posts, and publishing history stored in your Postifys workspace.
- Workspace and seat assignments tied to your user, when no other owner requires retention.
Disconnecting a social account in Postifys removes that platform’s tokens from our systems but does not delete your Postifys user account.
What we may retain
- Billing and subscription records we must keep for tax, accounting, and fraud prevention (typically without ongoing marketing use).
- Minimal security and abuse-prevention logs for a limited period.
- Information we are required to keep by law or to resolve disputes.
Content already published to third-party networks (Facebook, Instagram, etc.) is controlled by those platforms; deleting Postifys does not remove posts on external networks.
Facebook / Instagram (Meta)
If you remove Postifys from your Facebook account, Meta may send us an automated data deletion request. We delete stored Meta connection tokens when that happens. Status for Meta deletion confirmations: https://postifys.com/data-deletion/YOUR_CONFIRMATION_CODE (code provided by Meta).
Timing
We aim to complete verified deletion requests within 30 days, and often sooner. We will email you when processing is finished or if we need more information.
More information
See our Privacy Policy for retention, rights, and contact details. For general help, visit Contact.